Dynamic Library "PowerSetrequest" Error on Install or start up?

Are you getting an error like this when you start up Makerbot Desktop:

"The procedure entry point PowerSetRequest could not be located in the dynamic link library KERNEL32.dll"


This is because the software is not supported for your windows version. For example version 3.9 will get this error on a Windows Vista machine.


You need to go back to a version that supports your windows version - sorry.

Please see this article, which identifies and includes downloads for, the version you need for each OS both on Mac and Win

Also see article on "Jumping back a version' in makerbot desktop